Customer Service & Refund Policy
Customer service is our top priority, and we will keep in touch with you throughout your order to ensure a smooth and enjoyable experience.
If you are not completely happy with a product you’ve purchased from us, you may return it within 7 days of receiving it, in its original condition and packaging, for an exchange or refund*. Postage is non‑refundable unless the item is faulty.
If you have any questions about our refund policy or need help returning a damaged or incorrect item, please contact us — we’re here to help and ensure your satisfaction with every purchase.
Contact Us: thesilkflowercompany@gmail.com 0274988041
