Customer service is our Number 1 priority. We will keep in touch with you every step of the way.
If you are not 100% happy with products you have brought from us, return them within 7 days of receiving them, in the original condition and packaging for either an exchange or refund* (Postage is not refundable unless the product is faulty).
Contact Us: thesilkflowercompany@gmail.com or telephone 0274988041
If you have any questions about our refund policy or need assistance with returning a damaged or incorrect item, please don’t hesitate to contact us via phone or email. We are here to help and ensure your satisfaction with every purchase.
