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Customer Care

 

 Our Promise

Customer service is our Number 1 priority. We will keep in touch with you every step of the way.

If you are not 100% happy with products you have brought from us, return them within 7 days of receiving them, in the original condition and packaging for either an exchange or refund* (Postage is not refundable unless the product is faulty). 

Payment 

We accept payment via Paypal for credit cards. If you don't have a paypal account we also accept payment by bank transfer.   (We will ship the product once funds have cleared). or by credit card. If you are unsure give us a call on 0274 988041. We are always happy to help.

 

Shipping

Within New Zealand:

All our products are carefully packaged and sent tracked on Aramax Couriers or a similar company in usually 2-3 days. Rural addresses, delivery approximately within 3 -5 days.

 

Shipping Internationally:

At the moment we are unable to ship Internationally but we are working on this.